Black Knight’s MLS Division and CRS Data Announce Strong Customer Demand for Their Integrated Paragon MLS–MLS Tax Suite Solution
July 17, 2017 --
- Since announcing the Black Knight-CRS Data strategic alliance in September 2016, 12 Paragon MLS customers representing more than 85,000 users have installed CRS Data tools, including MLS Tax Suite.
- MLS customers include Sandicor, Inc., Bay East, bridgeMLS, Contra Costa AOR, New England Real Estate Network and Intermountain MLS.
- Customers cite Paragon MLS’ cross-browser compatibility, ease of use and professionally branded comparative market analyses, as well as CRS Data’s property data, detailed maps and robust features, as primary reasons for choosing its seamlessly integrated MLS and tax data solution.
JACKSONVILLE, Fla., July 17, 2017 (GLOBE NEWSWIRE) -- The strategic alliance between Paragon MLS, the flagship multiple listing service (MLS) system from Black Knight Financial Services (NYSE:BKFS), and MLS Tax Suite, a powerful tax data solution from CRS Data, has resulted in 12 Paragon MLS customers installing this combined solution suite since announcing the business relationship in September 2016. Together, the 12 MLS organizations total more than 85,000 users and include Sandicor, Inc., Bay East, bridgeMLS, Contra Costa AOR, New England Real Estate Network and Intermountain MLS to name a few.
The combined Black Knight-CRS Data offering provides MLS organizations with a convenient “one-stop shop” for access to seamless integration between Paragon, the industry’s highest-rated* MLS system, and CRS Data’s powerful MLS tax data suite.
“We believe one of the reasons for more customers installing CRS Data’s MLS Tax Suite on their Paragon MLS system is the added value realized by combining the strengths of our two systems,” said CRS Data President and CEO Matt Casey. “We are proud to help MLS organizations and their members better serve home buyers by providing them with greater functionality and sophisticated tools to easily access valuable property and tax data to support real estate agents’ sales efforts.”
CRS Data’s new, customized MLS Tax Suite integrates seamlessly into Paragon MLS to give real estate professionals current tax data, detailed maps and robust features on all browsers and devices. MLS Tax Suite features:
- Intuitive interface and navigation to simplify finding property data
- Enhanced mapping capabilities
- Home improvement values
- Additional search capabilities, such as the multi-county search tool
- Optimization for mobile devices
In combination with the award-winning Paragon MLS system, this powerful toolset helps real estate professionals more easily manage their businesses and collaborate with clients using PC or Mac platforms and on mobile devices of choice. The Paragon MLS system features:
- Compatibility with all major internet browsers
- On-the-go access via iPad and Android tablets
- Multi-tasking capabilities
- Intuitive navigation and workflow
- Wizards for contacts, listing maintenance and CMA presentations
“The system performance, fast uptime, ease of adding map layers and data from other sources and the quality of service provided by both Paragon MLS and CRS Data provides our members with powerful tools and the information to help grow their business and provide exceptional support to their clients -- both home buyers and sellers,” said Ray Ewing, chief executive officer at Sandicor, Inc.
For the fifth year in a row, Black Knight’s Paragon MLS system has earned top honors for vendors/systems used by 10 or more customers in the 16th annual Clareity MLS Customer Satisfaction Survey conducted by Clareity Consulting. The system scored highest with MLS staff and end-users on key metrics for customer satisfaction, including system performance and uptime, technical support, vendor responsiveness and communications. Conducted between January and February 2017, the survey received responses from 223 MLS organizations representing more than one million subscribers nationwide.
“We are pleased that so many MLS organizations are taking advantage of the benefits offered by combining exceptional MLS tax data from CRS Data with Black Knight’s Paragon MLS system,” said Black Knight Data & Analytics Vice President and Real Estate Market Leader Chip McAvoy. “Together, we can help MLS staff and real estate professionals more effectively manage their businesses and collaborate with clients on the browser or device of their choice.”
*Based on results from the annual Clareity MLS Customer Satisfaction Survey for systems used by 10 or more MLS organizations.
About Black Knight MLS Solutions
At Black Knight MLS Solutions, we understand that great products must be equaled with great support. Our customers are involved in every aspect of our business model from product priorities and future enhancements to all aspects of customer support. Each of our customers receives a dedicated support representative to ensure an ongoing understanding of their needs, effective communication and timely execution of change requests. Agent support is available 80 hours/week, including weekends, with a first-call resolution rate over 90 percent. Additionally, we pride ourselves with consistently delivering customer-driven enhancement releases to the Paragon MLS system every six weeks. More information can be found at http://www.BKFS.com/MLS
To learn more about Paragon MLS or other market-leading MLS systems and public records data from Black Knight MLS Solutions, please contact Bob Morse at 650.863.4333.
About CRS Data
For almost thirty years, CRS Data (Courthouse Retrieval System, Inc.) has worked to put powerful, accurate data at the fingertips of its customers. Simply put, the company is dedicated to doing data better. CRS Data’s innovative suites, robust data, reliable technology and outstanding customer service are why real estate professionals, MLSs, and bankers across the nation turn to the company for their property intelligence. Visit www.crsdata.com to learn more.
About Black Knight Financial Services, Inc.
Black Knight Financial Services, Inc. (NYSE:BKFS) is a leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the mortgage lifecycle.
Black Knight Financial Services is committed to being a premier business partner that lenders and servicers rely on to achieve their strategic goals, realize greater success and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership. For more information on Black Knight Financial Services, please visit www.bkfs.com.
About Clareity Consulting
Clareity Consulting was founded in 1996 to provide information technology consulting to the real estate industry and its related businesses. Clareity is an innovative solutions provider committed to delighting its consulting clients. The company is headquartered in Scottsdale, Arizona. Clareity provides a wide variety of services to MLS, Associations, brokers, franchises, and software and service companies that serve the residential real estate market including business planning, system selection, public speaking, product reviews, and more.
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